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Scoop Shop Manager (London)

Company: New Wave Ice Cream/London Ice Cream

Location: london, London

Posted: June 19, 2026

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Position Details

Job Summary

We are looking for a result‑driven retail store manager to be responsible for overseeing daily operations, staff scheduling, customer service, and meeting sales targets while also maintaining a positive and enjoyable atmosphere for both staff and customers. Candidates will have the most success if they have a background in retail management as well as a current food handlers certificate and knowledge of food safety. Sales experience in business outreach is also an asset.

Store Manager Responsibilities

  • Ensure the smooth and effective operation of the scoop shop, including inventory management, ordering supplies, and maintaining cleanliness
  • Manage staff schedules, including hiring, training, and performance evaluations
  • Monitor sales and customer traffic to identify trends and opportunities for improvement
  • Business outreach qualification for sales and events (corporate picnics, golf tournaments, customer appreciati...