Enhance your career at FIKA as a Retail Store Manager in Scarborough, Ontario. Direct daily operations, lead a dedicated team, and ensure high levels of customer satisfaction in a fast-growing cannabis retail setting.
As the Retail Store Manager, you will be accountable for the operational success of your location. Your focus will be on staff management, inventory control, and compliance with policies and regulations. This role requires strong leadership and excellent organizational skills to inspire staff and optimize store performance.
Key Responsibilities:
• Recruit, train, and motivate customer-focused teams
• Resolve customer complaints with professionalism and efficiency
• Maintain compliance with all health, safety, and inventory regulations
• Communicate updates on policies and procedures effectively
• Generate daily financial and operational reports
Requirements:
• 3+ years of retail experience, 1+ in supervision
• Solid customer service and troub...