Responsibilities

• Experience in Configuring and Supporting SAP Solution Manager Change Request Management (ChaRM).


• Experience in setting up and troubleshooting ChaRM functionality.


• Experience in setting up Solution documentation and process management in SAP Solution Manager (SOLMAN).


• Experience in planning and execution of minor and major release cycles (Sustainment track and project track) in coordination with the release manager.


• Experience in testing and documentation related to current enhancements with ChaRM-related functionality.


• Configuring EWA alerts.


• Presenting to and interacting with business process owners in the ChaRM environment.


• Strong troubleshooting experience in ChaRM and retrofit-related problems and handling support activities.


• Experience with other SOLMAN components: Test Management, Remote Supportability, and Soluti...