**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

**What you'll build**

We are looking for an intern who would like to be part of a large IT transformation project aimed at harmonizing SAP Customer Service Support.
In this role, you will support the project team in refining standard processes and tools for IT Service Management (ITSM) and IT Operations Management (ITOM) by:

+ Creating and maintaining clear work instructions and enablement materials to support adoption of new tools and ways of working.
+...