Job Title SAP FICA Consultant (Utilities Collections & Dunning) Formatted Job Description Role Overview An experienced SAP FICA Consultant with deep functional expertise to support dunning, collections, and payment arrangement enhancements within a regulated utility environment. The consultant will be responsible to support project delivery activities such as facilitating functional workshops to confirm business requirements, designing components of future state solution, supporting feature delivery through configuration, development, testing and deployment to improve collections performance, reduce customization complexity, enhance operational efficiency, and maintain regulatory compliance. Key Responsibilities Configure and optimize SAP FICA dunning and collections processes, including dunning intervals, disconnections, notices, and correspondence. Design, simplify, and maintain FICA solution for collections, payment eligibility, risk segmentation, and treatment logic, with a focus o...