Become the main point of contact for SAP's private cloud customers as a Client Delivery Manager (CDM) in the MEE region. Align with clients and drive business success through seamless engagement.
As a Client Delivery Manager at SAP, you will guide private cloud customers on their journey with offerings like RISE with SAP S/4HANA Cloud and HANA Enterprise Cloud. Your role focuses on customer satisfaction and managing the end-to-end engagement process, from onboarding to renewal. You'll utilize strong communication and engagement management skills to create successful partnerships and projects with clients.
Key Responsibilities:
• Plan and review services based on customer requirements
• Manage day-to-day operations and support projects
• De-escalate critical engagements promptly
• Oversee commercial account management strategies
• Enhance overall customer satisfaction through engagement
Requirements:
• Bachelor's degree in a business or technology field
• 2...