About the role

We are seeking a skilled Salesforce Business Analyst to join our global Salesforce practice. The successful candidate will play a key role in bridging business needs and technical solutions within a complex, customized Salesforce ecosystem that spans multiple Salesforce clouds—including Sales Cloud, Service Cloud, Experience Cloud, and CPQ. 

You will work closely with business stakeholders, Salesforce administrators, solution architects, and developers across regions to gather requirements, design scalable solutions, and optimise business processes. This role requires a mix of strategic thinking, analytical capability, and hands-on Salesforce experience to deliver value in a dynamic and international environment. 

 Key responsibilities: