Sales Operations Manager
This role is responsible for managing the full freight movement lifecycle — from securing clients and negotiating rates to dispatching, tracking, and ensuring successful delivery. The ideal candidate has a brokerage background, thrives in a fast-paced environment, and excels at multitasking, problem-solving, and relationship-building.

Responsibilities

Source carriers and negotiate competitive rates for truckload and LTL freight across various lanes

Manage the entire shipment lifecycle: booking, dispatching, tracking, delivery confirmation, and documentation

Source new clients and generate freight volumes

Build and maintain strong relationships with carriers and customers to drive recurring business

Monitor shipments in real time and proactively resolve service issues, delays, and accessorial needs

Ensure accurate entry of load data, rate confirmations, and tracking updates into...