Summary

The Sales and Client Advisor With Keys reports to the Store Director and supports opening and closing procedures while delivering exceptional customer service. They assist management with daily store operations, merchandising, loss prevention and team communication to help achieve sales targets. This client-facing role requires operational accountability and strong commercial awareness.

Responsibilities

• Achieve individual and store sales goals
• Perform opening and closing procedures and support store security
• Maintain organized stockroom and ensure merchandise accessibility
• Assist management in overseeing day‑to‑day store operations
• Balance sales, operations, merchandising and personnel management
• Address customer complaints and feedback in a timely manner
• Enforce store operations manual and sustainability policies
• Partner with operations team to prevent shrinkage and ma...