Sales Back Office Associate supports the efficient functioning of our company's backend operations by assisting with administrative tasks and operational processes. This involves working closely with senior team members to ensure smooth account activation, product setup, and ongoing support for our customers.

Responsibilities

• Assist in the activation of accounts and products, following established procedures.
• Assist in configuring free trial and test senders for accounts.
• Support the creation and management of user accounts, under supervision. Assist with setup and maintenance of billing addresses.
• Learn to implement Automatic Price features on the account level.
• Support price changes and route updates for accounts.
• Assist in reviewing sender costs (e.g., Viber, WhatsApp).
• Assist in operational workload to support Customer-facing organization.
• Learn to evaluate internal processes and identify area...