About the role

We are looking for a highly skilled Sales Audit & Performance Manager to help elevate the quality and effectiveness of our sales team. This is not a traditional management role— instead, you will act as a critical partner to leadership by auditing sales interactions, identifying improvement opportunities, and coaching the team to perform at a higher level.

This role is ideal for someone with strong consultative sales experience who can break down what great looks like and help others consistently execute it.

What you’ll do

• Conduct in-depth audits of sales activities across multiple channels, including call recordings, emails, SMS / chat conversations;
• Evaluate performance against company sales processes, frameworks, and best practices;
• Identify gaps in discovery and needs analysis, objection handling, communication clarity and tone, closing techniques, follow‑up quality;
• Provide structured, act...