Summary

The Sales Associate develops long-lasting relationships with customers to drive sales, service and loyalty for the AMIRI concession at Holt Renfrew. This commission-based, in-store role supports merchandising, client communications and product education while contributing to department financial objectives. The position requires flexibility for evenings, weekends and holiday availability.

Responsibilities

• Deliver extraordinary customer service and exceed individual sales and service targets
• Build and maintain a loyal personal client base through acquisition, retention and outreach
• Perform floor recovery, visual merchandising, price changes and related sales support tasks
• Attend product and vendor education sessions and vendor/Holt Renfrew seminars
• Communicate with clients via phone, mail and electronic channels about events, requests and follow-up
• Resolve customer service issues and elevat...