Dispatcher

Key Accountabilities / Responsibilities

• Handle incoming customer calls to address equipment, service or contract matters
• Coordinating freight to ensure timely and cost-effective delivery
• Maintain and provide accurate records of units and trailers
• Communicate and problem solve with customers as required
• Maintain fair and equitable distribution of work
• Participate in and support driver retention initiatives
• Ability to work independently
• Handle paperwork and coordinate with other departments
• Fast and focused data entry with telephone manners

Qualifications / Experience

• Knowledge of truck load dispatch is an asset
• Organize and plan daily freight moves
• Experience with flat deck freight is an asset
• Technological proficiency is a must (general computers and learning new programs)
• Proficient with Excel and Google account...