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SaaS Support Specialist - Remote & Fast-Paced Growth

Company: Restaurant365

Location: ciudad de méxico, London

Posted: May 27, 2026

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Position Details

Restaurant365 is seeking a Support Specialist in Mexico City to assist customers with the R365 platform. You will resolve issues through tickets, live chat, and phone calls, ensuring high customer satisfaction. The ideal candidate has at least 1 year of customer support experience, strong English communication, and proficiency in using ticketing systems. Compensation ranges from $18,400 to $27,600 MXN monthly, complemented by a comprehensive benefits package including health, dental, and vision insurance.
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