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SaaS Customer Support Representative (Bilingual)

Company: Emapta Global

Location: bogotá, London

Posted: June 04, 2026

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Position Details

Transform Workforce Compliance Through Seamless Customer Experience

The SaaS Customer Support Representative plays a critical role in delivering exceptional client experiences within a fast-scaling global SaaS business. You will support workforce compliance solutions that power high-risk industries, while building a long-term career with Emapta in a premium, growth-focused environment designed for high-performing professionals.

Snapshot

  • 5 days work week
  • 20 vacation days in total
  • Fully customized Emapta laptop and peripherals
  • Direct exposure to global clients
  • Diverse and supportive work environment
  • Unlimited upskilling through Emapta Academy courses

Ideal Candidate

You are a customer-focused professional who thrives in structured, high-impact environments. You bring both technical understanding and strong communication skills, allowing you to confidently support clients u...