Are you a service professional with excellent organizational, analytical, and motivational skills? Lead our team of Royal Service Agents who are at the heart of our communication system; experts in all areas able to manage the call center functions, facilitate our curbside operation and provide seamless service to our Guests and Colleagues. What is in it for you: + Subsidized staff accommodation provided on-site for full time status + Duty meal in our newly renovated staff cafeteria + Competitive extended benefits package including medical, vision and dental for full time permanent status + Employee Travel Program + Comprehensive Wellness Platform (LifeWorks) + Discounts on food & beverage/fitness centre/spa/golf + Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor What you will be doing: + Oversee the daily operations of the Royal Service team including but not limited to the operation o...