Step into the role of Connection Desk Associate at Royal Roads University in Langford, BC. This position combines customer service and administrative support to create an inviting campus atmosphere.
As part of the Student Services team, you will be the first point of contact for students and visitors. Your responsibilities include assisting students with their needs, processing requests for services, and ensuring a welcoming environment. Empathy, cultural sensitivity, and excellent organizational skills are crucial for this full-time position.
Key Responsibilities:
• Provide front-line service to students and campus visitors
• Assist with service requests such as ID cards and lockers
• Create a welcoming campus environment for all
• Connect students to appropriate support services
• Address building concerns as a liaison
Requirements:
• Three years of customer service or relevant experience
• Knowledge of campus programs and local community
• Proven abi...