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Roche Canada Executive in Customer Experience

Company: Roche

Location: mississauga, London

Posted: June 19, 2026

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Position Details

Elevate customer engagement strategies in the healthcare sector as Vice President at Roche Canada. This pivotal role focuses on integrating customer experience with commercial operations to drive impactful results.
As a core member of the Canadian Network Enabling Team, you will work directly with the CEO to align business goals with customer engagement initiatives. Emphasizing talent development and leadership, you will shape a high-performing team that thrives on collaboration and innovation, ensuring Roche remains at the forefront of the healthcare landscape.
Key Responsibilities:
• Collaborate across teams to optimize commercial opportunities
• Create unified strategies for customer engagement operations
• Champion mentorship and talent growth initiatives
• Establish an empowering culture with clear accountability
• Develop frameworks for compliance and capability building
Requirements:
• Bachelor's degree with over 10 years in executive roles
• Must h...