Bachelor’s Degree in a quantitative field (engineering, economics, math, statistics or equivalent) - Commitment to exceptional customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment. - Proficient in advanced usage of Microsoft Excel & SQL. Communication skills. - Ability to work in 24X7 environment.
- Analysis experience in Customer Service or Operations preferred
- Experience automating or improving tools functionality through collaboration with Engineering or other Program Management teams.
- Speaking-listening-writing skills, attention to details, proactive self-starter.
- Ability to work successfully in a dynamic, ambiguous environment.
- Ability to meet tight deadlines and prioritize workloads.
- Ability to develop new ideas and creative solutions.
- Exceptional influencing and leadership skills