Be the technical driving force as a Senior Analyst, Production Solutions at Ricoh. This key position focuses on designing integrated solutions in the cut sheet and wide format printing domain with both pre and post-sales responsibilities.
You will lead solution architecture, engaging early with clients to optimize their workflows while managing project implementations. Your role includes training customers and providing ongoing technical support to enhance their experience. This position directly contributes to customer satisfaction and successful outcomes.
Key Responsibilities:
• Offer technical leadership to Ricoh sales teams
• Assist in achieving hardware and software revenue goals
• Review configurations for sales orders
• Manage integrated solution implementations for clients
• Ensure customer satisfaction throughout solution deployment
Requirements:
• Bachelor’s degree or equivalent experience required
• 6+ years in printing, pre-sales, and post-sale...