Enhance customer experiences as a Retail Team Lead at JD Sports. Drive sales and elevate service by mentoring your team in delivering exceptional results and knowledge.
As a Retail Team Lead, you will ensure outstanding customer satisfaction through effective coaching and motivation. Your role focuses on training a dedicated team to create memorable experiences while hitting key performance indicators. Engage with customers using your expertise in streetwear and sneaker culture and participate in community outreach initiatives.
Key Responsibilities:
• Coach and motivate the team for excellent customer experiences
• Achieve KPIs through business results and sales growth
• Train new associates to provide outrageous community experiences
• Stay informed on products, trends, and customer needs
• Foster a positive, inclusive work environment
Requirements:
• Minimum 2 years of retail experience
• Passionate about streetwear and sneaker culture
• Confident in ...