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Resort Guest Experience Leader - Resort

Company: JRoss Recruiters

Location: Canada, London

Posted: March 23, 2026

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Position Details

Description

Guest Experience & Hosting


  • Act as a primary host, welcoming guests and managing the end-to-end guest experience




  • Oversee front desk and concierge functions with a luxury service mindset




  • Travel with guests on select premium outdoor experiences, acting as a guide and host




  • Proactively resolve guest issues and ensure consistently high service standards


  • Adventure & Guiding Support


  • Support and guide curated fishing and outdoor excursions (training provided as needed)




  • Work closely with pilots, operations teams, and office staff to ensure seamless logistics




  • Promote safety, professionalism, and an elevated guest experience in a remote setting


  • Sales, Promotion & Administration


  • Support sales inquiries, guest communications, and pre-a...