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Resident Services Manager - Seniors Living

Company: S&R Seniors Living

Location: Waterloo, London

Posted: March 23, 2026

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Position Details

Job Description

Make a difference in the lives of your community! In this role you will have the chance to engage with our Residents and create a welcoming atmosphere for new and current Residents.

Position Summary:

Use administrative and sales skills to manage the office and provide tours or engaging conversations with Residents interested in moving in.

Behavioural Qualities:

  • Engaging, positive attitude--stop and say hi to our Residents and see how they are doing!
  • Professional and expressive telephone manner – ability to “sell” retirement living
  • Understand and promote a “Hospitality” environment within the residence
  • Exhibit a highly developed ability to actively listen to prospect’s and resident’s needs
  • Demonstrates flexibility and creativity in problem solving
  • Forward, independent and innovative thinking

    Responsibilities:

    • ...