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Residence Services Front Desk Agent

Company: Campus Living Centres

Location: remote, London

Posted: June 05, 2026

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Position Details

Join the Residence team as a Front Desk Agent, providing quality service to students and guests. Handle inquiries and operational tasks with professionalism and care.

As a Residence Services Representative, you will play a vital role in ensuring a smooth experience for all residents. Your daily activities will include addressing student inquiries, processing financial transactions, and overseeing front desk operations. A commitment to service excellence and attention to detail in all interactions will be essential.

Key Responsibilities:
• Answer inquiries from both students and guests
• Process financial transactions accurately
• Maintain an organized and tidy front desk area
• Manage residents' check-ins, check-outs, and reservations
• Oversee video surveillance and compliance with privacy standards

Requirements:
• High School Diploma, College or University preferred
• At least 1 year of customer service ...