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Reservations Agent Full Time Position

Company: Gallen Group

Location: Gweedore, London

Posted: June 16, 2026

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Position Details

About Us

An Chúirt Hotel is a 4-star hotel nestled in the heart of Gweedore, offering warm hospitality, stunning surroundings, and exceptional guest experiences. We are currently seeking a friendly, organised, and customer-focused Reservations Agent to join our team.

The Role

As a Reservations Agent, you will be the first point of contact for many of our guests. You’ll play a key role in maximising room sales, delivering excellent customer service, and ensuring a smooth booking experience from enquiry to arrival.

About The Role

Key Responsibilities

  • Handle all reservation enquiries via phone, email, and online systems
  • Process bookings accurately using the hotel’s reservation system
  • Provide guests with information about rooms, rates, packages, and hotel facilities
  • Upsell rooms, packages, and hotel services where appropriate