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Renewals Manager (Tokyo Based)

Company: Zoom

Location: Japan, London

Posted: June 16, 2026

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Position Details

What you can expect

Seeking a Renewal Sales Representative in Tokyo to manage several accounts, ensuring satisfaction and promoting Zoom services. The role involves driving renewals and retention within a defined book of business, reporting to the manager based in Tokyo.

About the Team

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

Responsibilities

  • In this role, you will be responsible for managing direct and indirect (partner) renewals from a designated Book of Business (BoB) with the goal of driving high renewal rates (Net Renewal rate / Gross Renewal rate)