A leading software company is seeking a Technical Support Analyst to deliver exceptional service to higher education clients. The role involves managing technical support requests, implementing software customizations, and proactively engaging with clients. Ideal candidates will have 3–5 years in a customer-facing role, strong SQL and Oracle PL/SQL skills, and excellent communication abilities. Remotely based with opportunities for growth within a dynamic team, this position offers a competitive salary range of CAD $75,000-88,000.
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