A leading communications technology company is hiring a Senior Zendesk Business Systems Analyst to elevate customer support with innovative systems and tools. You will design and configure the Zendesk platform, ensuring processes meet user needs and integrating with other systems. The ideal candidate has over 5 years of experience in Zendesk, possesses strong communication skills, and is proactive in optimizing workflows. This remote role is open to candidates in Ontario, British Columbia, or Alberta, Canada and offers competitive pay and benefits.
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