Position Details
Become a key player as a Salesforce Support & Enablement Consultant with Manulife Wealth. Support financial advisors through remote guidance and streamline functionalities on the Salesforce platform.
Joining Manulife Wealth allows you to leverage your Salesforce expertise to assist advisors in adopting the Financial Services Cloud effectively. This role focuses on providing expert day-to-day support, designing enablement materials, and translating advisor needs into actionable insights. You'll work closely with various internal stakeholders to ensure alignment and readiness for platform improvements.
Key Responsibilities:
• Guide advisors on using Salesforce Financial Services Cloud
• Develop and improve enablement materials and training
• Liaise with the Continuous Delivery Organization
• Convert business requirements into user stories
• Track and address common issues for process improvements
Requirements:
• 5...