Tidal is seeking a Retention Manager to support a global eCommerce brand with a focus on technical and analytical aspects of lifecycle marketing. This role will own the execution of email and SMS campaigns in Klaviyo, building scalable retention strategies that drive customer engagement and lifetime value.

The ideal candidate should have strong technical skills in Klaviyo, a data-driven mindset, and 3+ years of relevant experience in retention marketing. The position is full-time and fully remote, catering to a dynamic eCommerce environment.