Polish & English Customer Service Representative

Location: Fully Remote
Work Model: Remote from Portugal
Start Date: ASAP / Flexible
Languages: Polish (C1/C2) + English (B2+)

About the Company

Join an international and fast-growing company supporting globally recognized brands in sectors such as e-commerce, technology, travel, digital services, and telecommunications. Work in a modern multicultural environment with strong career development opportunities and a supportive international team.

Your Responsibilities

• Provide excellent customer support via phone, email, and chat
• Assist customers with account-related questions, troubleshooting, and general inquiries
• Deliver professional and empathetic customer service
• Accurately document customer interactions in internal systems
• Collaborate with internal departments to ensure fast issue resolution
• Meet service quality and...