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Remote - Czech & English Customer Service Representative

Company: Confidential

Location: Lisbon, London

Posted: June 09, 2026

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Position Details

Czech & English Customer Service Representative

Location: Fully Remote
Work Model: Remote from Portugal
Start Date: ASAP / Flexible
Languages: Czech (C1/C2) + English (B2+)

About the Company

Join a fast-growing international company supporting globally recognized brands across industries such as e-commerce, technology, telecommunications, travel, and digital services. Become part of a multicultural environment with excellent career growth opportunities and modern remote working conditions.

Your Responsibilities

  • Deliver high-quality customer support via phone, email, and chat
  • Assist customers with product information, account support, troubleshooting, and general inquiries
  • Ensure a positive and professional customer experience at all times
  • Accurately document customer interactions in internal systems
  • Work closely with internal teams to resolve customer concerns efficiently