You will be part of a high-caliber Revenue Technology team, helping to maintain continuity and delivery quality across the company's CX systems during a critical period. In this role, you will serve as an execution-focused partner for L3 support and planned roadmap work — keeping our CX & Ops platforms stable, our internal teams unblocked, and new features and functionality flowing to stakeholders on time.

You’ll enjoy this role if you...

• Want to make a real, immediate impact by keeping critical systems running and internal teams productive
• Empathize deeply with end-user experience and take pride in prompt, complete resolutions
• Are comfortable operating in a structured but fast-moving environment where priorities can shift
• Are curious, resourceful, and driven to learn new platforms quickly

Your day-to-day is...

• Handling L3 escalation for internal teams across Customer Experience and Operations a...