About the Position:
As a Remote Customer Support Agent, youll be assisting German-speaking customers, ensuring every query is handled efficiently and with care.

Key Responsibilities:

• Offer first-line support through chat, email, and phone.

• Handle returns, complaints, and technical issues.

• Track customer satisfaction and suggest improvements.

• Work cross-functionally with other departments.

Skills & Experience:

• Proficient in German (C2) and English (C1).

• Strong written and verbal communication skills.

• Detail-oriented, empathetic, and reliable.

We Offer:

• 100% remote work in Turkey.

• Competitive pay and incentive bonuses.

• Friendly, multilingual team environment.

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