Location: Remote from Latin America

Position Type: Full-time

Schedule: Monday to Friday, 8:30 A.M to 5:30 P.M, Central time.

Our client is a leading provider in the security industry, dedicated to setting the standard for customer care and experience. They operate with a clear vision: every interaction, regardless of complexity, must reflect professionalism and a commitment to getting things right. Built on a high-performance A-Player standard (Attitude, Effort, and Skill), the client focuses on protecting customer relationships and long-term profitability through exceptional service and proactive problem‑solving.

The client is seeking a high-caliber Customer Success Representative to act as the primary brand ambassador. This role owns the front line of customer experience and case resolution, requiring a disciplined blend of case...