Elevate your career with Empire Life as a Bilingual Manager in Life and Disability Claims Management, available remotely across Canada. Lead operations, enhance team performance, and drive successful claims outcomes.
In this key managerial position, you will oversee daily operations within the Group Operations team. Your expertise will focus on developing strategies for talent retention and enhancing decision accuracy in claims. This role requires proactive engagement to navigate complex mental health claims and ensure service excellence while addressing the challenges in disability claims.
Key Responsibilities:
• Provide high-performance coaching to develop claim professionals
• Set measurable performance objectives aligned with team goals
• Deliver comprehensive onboarding for effective claims handling
• Facilitate collaborative team interactions and meetings
• Oversee file reviews for decision-making accuracy
Requirements:
• 5+ years in Disability Manageme...