Enhance your career as a Remote Bilingual Content Claims Specialist with edjuster, part of Crawford & Company, in Canada. You will lead processes related to claims content management, ensuring customer satisfaction.
This position focuses on assisting & facilitating the in-house claims process and engaging in quality review measures. The ideal candidate should possess strong organizational skills, communicate effectively in both English and French, and be comfortable with technology. Ongoing training and feedback form a critical part of this role.
Key Responsibilities:
• Assist in managing the internal claims workflow
• Take part in quality review processes for claims
• Offer feedback on performance improvements
• Help maintain documentation accuracy across all representatives
• Facilitate training sessions for new hires
Requirements:
• High School diploma required
• Expertise in Microsoft Office and Google tools
• Bilingual in English and French preferr...