About the Role

We are looking for a Customer Service Representative fluent in Dutch and English to join our growing on-site team. In this position, you will provide top-quality customer support to Dutch-speaking clients, assisting them with their inquiries, resolving issues, and ensuring an excellent service experience.

Key Responsibilities

• Handle customer inquiries via phone, email, or chat in Dutch and English.

• Provide accurate and timely information regarding products, services, and company policies.

• Identify and resolve customer issues efficiently and professionally.

• Maintain up-to-date knowledge of the company’s offerings and internal procedures.

• Log and manage all customer interactions using internal systems.

• Collaborate with other departments to resolve es...