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Regional Operations Manager (Lanaudière)

Company: St-Amour

Location: Montreal, London

Posted: March 23, 2026

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Position Details

Job description :

The Regional Operations Manager is responsible for the overall performance of a territory comprising several retail stores. He or she ensures that sales, profitability, customer service, and operational excellence objectives are met. He or she acts as a strategic leader for store managers and ensures that company standards are applied consistently.


Main responsibilities:


1. Financial performance:


  • Achieve and exceed sales, margin, and profitability targets.

  • Analyze key performance indicators (KPIs) and implement action plans.

  • Optimize operating costs (labor, inventory, losses, expenses).

  • Ensure rigorous management of regional budgets.

    • 2. Leadership and team management:


  • Supervise, coach, and develop store managers.

  • Participate in the recruitment, training, and succession planning of managers.

  • Evaluate performance and ensure disciplinary m...