Key Responsibilities

• Assist StoreManager in all aspects of daily store operations, including merchandising, inventory control, and product launches.
• Collaborate with StoreManager for product positioning, promotions, and customer engagement to meet and exceed revenue goals.
• Ensure compliance with company policies, including cash handling, inventory management, and operational audits.

Team Management & Development

• Lead team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines.
• Assist with on-boarding and training of new hires.
• Foster a collaborative, performance-driven culture with a focus on accountability and recognition.

Customer Experience Excellence

• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Present, promote and sell products...