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Receptionist/Customer Service Officer

Company: ASSESS Medical Group

Location: Australia, London

Posted: June 14, 2026

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Position Details

Job Description

Key Responsibilities

  • Coordinate bookings and manage consultant schedules to maximise appointment utilisation
  • Liaise with clients to deliver services in line with agreements and processes
  • Prepare and manage medical files for appointments
  • Provide administrative support to consultants
  • Respond to client enquiries (reports, invoicing, status updates)
  • Conduct outbound calls to promote services and increase referrals
  • Build and maintain strong relationships with clients and consultants
  • Support team activities, including reception duties as needed

Qualifications

About You

  • Positive, friendly and client-focused approach
  • Strong communication and organisational skills
  • Ability to work independently and in a team
  • Flexible, with strong prioritisation skills
  • Proficient in Microsoft Office
  • Experience i...