Position Details
Description
We are looking for a welcoming and organized Receptionist to support our client's daily front desk operations in West Springfield, Massachusetts for a short-term coverage. This Contract position is ideal for someone who enjoys creating a positive first impression, managing incoming communications, and keeping the office running smoothly. The role requires strong phone etiquette, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
Responsibilities:
• Greet visitors and direct them to the appropriate staff members while maintaining a courteous front desk presence.
• Manage a multi-line phone system, answer incoming calls promptly, and route messages accurately to the correct departments or individuals.
• Respond to general inquiries from callers and visitors with courtesy, clarity, and efficiency.
• Support day-to-day administrative needs such as taking messages, handling basic offic...