**Overview**

Greets family and visitors, answers general inquiries, assists/directs to the appropriate party, performs clerical tasks and assists with residents needs as needed.

**Responsibilities**

Essential Duties

+ Operate office equipment such as fax machines, scanners, copiers, and use computers for spreadsheet, word processing, database management, and other applications.

+ Answer telephones with pleasant demeanor using PVM approved greeting, give information to callers, take messages, or transfer calls to appropriate individuals.

+ Greet persons entering establishment with pleasant demeanor using PVM required greetings, determine nature and purpose of visit, and direct or escort them to specific destinations or appropriate persons according to their needs.

+ Mail newsletters, promotional material, or other information/ documents using computer, mail, or facsimile machine to ensure timely receipt of information.
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