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The Quoting Specialist is responsible for managing the preparation, coordination and submission of quotations and tender documents received from all channels, product sectors, and end-markets.
The role’s purpose includes meticulous and correct handling of controlled substance inquiries, following the existing guidelines when applying for import permits or export licenses, handling of products which fall under the “commodities control act”, close cooperation with authorities as well as our controlled substance team, and compliance team.
The required outcome is continuity of the highest-level service experience of incoming enquiries from customers ensuring response times are met in line with KPI guidelines agreed in Service Cloud. The role will be the intermediary between Demand Generation Roles and Demand Fulfilment Roles.