Quality Specialist (QPC) V - Customer

Location: Amexhe, Mexico

YOUR TASKS

Quality Specialist (QPC) V – Customer Quality

Location: Amexhe, Guanajuato

Are you passionate about customer quality and continuous improvement within the automotive industry? At FORVIA HELLA, we are looking for a Quality Specialist (QPC) V who will ensure customer satisfaction through effective complaint handling, root cause analysis, and compliance with quality standards.

Role Objective

To ensure product quality from the customer perspective by managing claims, coordinating corrective and preventive actions, and ensuring compliance with customer requirements and deliverables.

Key Responsibilities

Customer Quality Management

• Manage and follow up on customer complaints.
• Coordinate containment actions in response to quality deviations.
• Support and track engineering changes related...