Overview

Shape the future of quality assurance at ORBCOMM as Director of Quality in Ottawa, ON. This hybrid role focuses on enhancing product quality and customer trust across services. In this leadership capacity, you will oversee the entire Quality framework, from hardware to field operations, ensuring the application of robust processes.

Responsibilities

• Lead global Quality strategy and execution
• Interface with customers on quality matters
• Collaborate with Engineering on quality design
• Oversee compliance audits and certifications
• Monitor quality KPIs and trends for actionable insights

Qualifications

• 8+ years in a quality leadership position
• Expertise in QMS, CAPA, and risk management
• Solid experience in cross-functional collaboration
• Proven skills in structured quality improvements
• Effective at presenting risks to stakeholders