Shape the future of fibre connectivity as a Quality Assurance Manager. Drive quality inspections, improve customer interactions, and deliver outstanding services across Quebec's expansive fibre networks.

In this role, your primary focus will be on establishing quality standards during fibre installations. You will engage customers post-installation to ensure satisfaction and enhance their experience. By leveraging your technical background and communication skills, you'll help identify sales opportunities while providing valuable feedback to technicians and addressing customer concerns proactively.

Key Responsibilities:
• Conduct detailed quality inspections following installations
• Survey customers to ensure service satisfaction
• Validate technical performance and recommend enhancements
• Identify quality improvement trends and coach staff
• Maintain expertise through hands-on installation practices

Requirements: