We are seeking a versatile QA & Technical Support Specialist based in Argentina who bridges the gap between software quality and customer success. In this role, you will ensure the reliability of our products through rigorous testing while serving as the primary technical point of contact for our clients, providing critical time‑zone coverage for our integral user base.
Responsibilities
- Design, document, and execute comprehensive test plans and test cases for software releases.
- Identify, record, and track software bugs to resolution.
- Communicate directly with clients to troubleshoot, diagnose, and resolve technical issues.
- Deploy, configure, and maintain applications on Linux-based systems.
- Investigate and resolve network‑related connectivity and performance issues.
- Act as the liaison between the client and the engineering team to elevate critical bugs.
Requirements