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Position Details
Key Responsibilities:
Customer Service:
Ensure that a superior level of co-operation, service and support is provided to residentsPromptly respond to resident issues and service requestsBe available to residents for general inquiries about living in their suite, building and communityConcierge Duties:
Monitors and manages lobby activity during daytime hours, ensuring a welcoming and secure environment for all residents and visitors throughout their shift.Administration:
Oversee and coordinate all office administration, including ordering office supplies, organizing and maintaining filing system, email, phone calls and walk-in visitors.Provide information to residents and ensures all resident concerns are acted upon in a timely manner.Draft collection notices and monitor petty cash expenditures.Ensure terms of the lease agreements are met and administer damages/security deposits and...