Join Propel in the role of Customer Service Specialist and make a difference in the fintech world. Focus on assisting customers with loan applications and enhancing user experiences every day.
You will serve as a crucial point of contact for both existing and potential customers, handling inquiries and verifying applications. With a minimum of one year in a related field, you’ll leverage your interpersonal skills to build trust and promote Propel’s financial services.
Key Responsibilities:
• Manage inbound and outbound communications effectively
• Confirm and update loan application details
• Respond to customer queries accurately and swiftly
• Drive lead generation and set up new accounts
• Collaborate to meet organizational goals
Requirements:
• High School Diploma or equivalent
• Minimum one year in customer service or sales role
• Strong verbal/written communication skills
• Knowledge of Microsoft Office tools
• Available for varied shifts inc...